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About us

Learn About Our Past and Exciting Present

Charltons is considered one of the best hotels in Banff by many return guests. Our 57 room, 3 star property matches an uncomplicated alpine lodge feel with excellent service and high quality accommodations. When you stay at Charltons you can feel the care and pride that comes from growing a business for 3 generations.

Make Charltons your home base to explore the Rocky Mountains in summer or winter. Our unique layout offers a selection of spacious rooms, kitchenettes and loft rooms that are suited for your travel needs whether it be a family vacation or a second honeymoon.

Start the day with a free lite continental breakfast (served daily) and come back to relax in our indoor pool, hot tub and steam room.  Truly unwind with a massage or body treatment at our Grotto Spa, located at our nearby sister property, the Delta Banff Royal Canadian Lodge. Covered parking, Wi-Fi and secure ski/golf storage are convenient and free. All of this is located a few quiet blocks from downtown Banff.

The Past:

Elmer Charlton, who had established his name working with the Brewster organization, purchased a lot on Banff Avenue in 1948. He cleared and built 20 Pan-a-bode Cedar Court Cabins.

Elmer and Grace’s son, Gary, married Linda in 1966 and the two newlyweds took over the Cedar Court operation. With little cash but a great deal of ambition they removed seven of the cabins and began construction of a 20 unit complex. Most of the work was done by just the two of them. This new Charlton’s Cedar Court, a 34 unit complex, became the first year-round tourist accommodation in Banff.  

In 1976 Gary and Linda removed the remaining cabins and built a 43 unit complex. One month before it was set to open, fire destroyed half of it. Injured, but not defeated, they rebuilt on time to welcome summer guests.

Through the following decades, Charltons Cedar Court has seen a number of major renovations making it the fine accommodation that it is today. The ongoing changes and care to detail do not stop. In 2006 the deluxe rooms were reconfigured to offer better access to the rooms and large bathrooms. In 2014 the family decided it was time to upgrade the drive through and lobby to reflect a modern welcome to this Banff tradition and they appropriately renamed the property Charltons.

A Family  Legacy  Continues

With a love for hospitality, Gary and Linda went on to develop a 52 Unit complex on Banff Avenue called The Evergreen court which opened in 1976. In 2000, this site was completely transformed and the Charltons constructed a brand new 99 room upscale hotel now operating as The Delta Banff Royal Canadian Lodge.

But their true contribution to the Banff area comes from their deep connection to the Mountains and the desire to share an experience with all tourists visiting the area. The Charltons became involved in political and municipal affairs and have shaped the associations and organizations that would give Banff international prestige as a world-class destination.

Gary and Linda were involved in the creation of the Banff Chamber of Commerce, the Banff Lake Louise Hotel Motel Association and the Banff Lake Louise Tourism Bureau. Linda has chaired the Banff Community Tourism Action Program and served as an elected Director of Banff Lake Louise Tourism. Gary is the current chairman of the Rocky Mountain Cooperative Housing Association, a forward thinking non-profit housing complex that provides affordable accommodation for employees of Banff business.  

Today, their son Wade has taken on the responsibility of driving the respected businesses reputation and success. Gary and Linda are actively involved in every aspect of the operation of their properties. Charltons will continue to set the standard for fine accommodation in Banff national Park.

For your Health and Safety and ours

We have decided to suspend hotel arrivals.

Effective March 25th, 2020, Parks Canada has suspended access to the National Parks.

Therefore, to support this national effort, we have made the decision to close all hotel outlets and temporarily suspend hotel arrivals and reservations.

At this time, we are accepting new reservations beginning May 1st, 2020.


We will provide updates as the current situation progresses and thank you for your continued support.

If you have a reservation for a stay prior to April 10/20 or if you have any questions or concerns, please don’t hesitate to contact us at 1 800 661 1225 or email us at