Hotel Amenities and Services

To ensure the comfort and enjoyment of all of our guests, the following policies apply to your dog’s stay. Charltons Banff reserves the right to deny dog-friendly stays as they see fit. All dog friendly bookings must be pre-approved prior to arrival.

• Maximum of two dogs per room (only in a dog friendly room). No cats or other pets will be permitted.
• Your dog(s) is not to be left unattended in the room, unless in an appropriate kennel.
• Dogs are not allowed in pet-free rooms or the pool area.
• In accordance with the Banff National Park regulations, your dog(s) must be on a leash at all times when outside and dog owners are responsible for cleaning up after their pet.
• Should your dog create a disturbance affecting the comfort of other guests, you will be expected to compensate the hotel for this loss of revenue.
• Any damages to the room caused by your dog will result in additional charges to your credit card.
• Guests with dogs will be required to sign the dog acceptance agreement on check-in.
• All dog-friendly rooms MUST be booked prior to arrival. No exceptions. A fee of $250.00 will be charged if a pet is found in a pet-free room.
• When cleaning, our housekeeping team takes extra special care of our pet-friendly rooms. Therefore, we charge a dog fee $25.00 + GST per night, per dog, to cover additional cleaning charges.

We just want to be transparent about public legislation and our specific hotel policies regarding cannabis products and paraphernalia.

The Alberta, Town of Banff and Parks Canada legislation regarding cannabis is as follows:

• The smoking and vaping of cannabis will be strictly prohibited in any public places of the Town of Banff including streets, sidewalks, trails, green spaces and public structures.
• Smoking of Cannabis is allowed on private property, however designated smoking areas cannot be within 100m of a playground, school or park.
• Private property may differentiate between smoking recreational cannabis and tobacco products when developing policies.
• Public consumption in day use areas and on trails, within Banff, Kootenay and Yoho Parks, is permitted

Smoking and/or vaping of recreational cannabis is not permitted on any property owned by Charlton Resorts. This includes both indoor and outdoor spaces of our hotels (Royal Canadian Lodge and Charltons Banff).

We request any smoking or vaping of recreational cannabis is done a minimum 25 metres from Charlton Resorts property. Please respect our non-using guests by adhering to this distance.

Violation of any component of this policy will result in a $250.00 fine applied to the guest room.

Smoking or vaping of medicinal cannabis will only be permitted in the smoking areas provided outside the front lobby of the hotel.

If you have a license for medicinal cannabis, you will be required to present your valid ACMPR registration document/certificate upon request. Failure to present will result in a request to stop partaking immediately and any refusal will be consulted with the RCMP division.

Charlton Resorts reserves the right to amend this policy at any time as private property owners and have the right to develop the cannabis policy as they see fit.